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 Fulfillment FAQ's

 

Q. Are local, state or federal taxes included?
A. No. We will add any appropriate taxes to your final bill including import duties as applicable. If you are tax exempt, please note this during the checkout process by indicating it in the appropriate pull down menu. If you have indicated you are exempt and we do not have a certificate on file, we will require a copy prior to completing this transaction.


Q. Whom do I make out the purchase order to?
A.  ASAP Automation India Pvt. Ltd.
     No. 1329, 13th Cross, 2nd Stage
     Indiranagar, Bangalore 560 038
     Phone: 080-65833865
     E-mail:


Q. Where do I send the Tax Exemption Certificate?
A. Mail it to us or fax to the attention of Web Sales.

     ASAP Automation India Pvt. Ltd.
     No. 1329, 13th Cross, 2nd Stage
     Indiranagar, Bangalore 560 038
     Phone: 080-65833865
     E-mail:


Q. Where do I send a drawing?
A. If faxable, send it to the attention of Web Sales at . If it is in electronic format, email to . We use AutoCAD as our drawing program. Please send all other drawing types in .DXF format. We recommend sending the file in a zip format. Or else, send us a CD-Rom or disk with the drawings in the mail.

     ASAP Automation India Pvt. Ltd.
     No. 1329, 13th Cross, 2nd Stage
     Indiranagar, Bangalore 560 038
     Phone: 080-65833865
     E-mail:


Q. Will I get an acknowledgement of the order?
A. Yes. We will contact you via E-mail with the final total and the expected arrival date and tracing information.


Q. What are my payment options?
A. Currently we accept:

  • Credit Cards (American Express / Visa / Mastercard)
  • Purchase Orders with Down Payment
  • Open an Irrevocable Letter of Credit (Contact Us for Details)
Note: All Cheques to be made in the form of Cheques payable at par at Bangalore, India. Otherwise, all payments are to be made by DD. Cheques / DD / Letter of credit shall be sent through courier or Speed Post.


Q. Can I visit your office when I am in Bangalore?
A. Yes, you are welcome to visit our office. But, please inform us of your visit and confirm an appointment.


Q. Whom should I contact to get an appointment?
A. You can contact Mr. S.P.S. Chauhan, Director of Business Development. In his absence, any Senior Staff can schedule an appointment for you between 10:00 a.m. and 7:30 p.m., Monday through Friday.


Q. Is there someone I can email to schedule an appointment?
A. Yes, you can email .


Q. I am from outside India, what is the currency I should pay in?
A. You can pay in either USD or INR.


Q. I am from India, what is the currency I should pay in?
A. You can pay in either USD or INR. If you choose to pay in INR, the Rupee-Dollar Conversion should be taken in to consideration on the day of releasing the Purchase Order.


Q. If I want to buy conveyors directly from Hytrol USA, what is the mode of payment?
A. Hytrol only sells through Authorized Distributors. We are their Authorized Distributor in India.


Q. Can I see Hytrol Conveyors installed in India?
A. We have places to offer you for a first hand look at installed Hytrol Conveyors. Contact us for more information.


Q. What are your Terms & Conditions?
A. Click here for our Terms & Conditions.